Make Sense [on Merely A Thought Monday]

I told Kerri she was going to be fired two years before the ax fell. I needed no crystal ball and was not reading tea leaves. In my consulting life I’d seen it happen a few dozen times. When a not-for-profit organization promotes to leadership those who believe everything needs to run like a business, the people holding fast to the actual purpose and mission of the organization have to go.

It makes sense if you think about it. Profit is the purpose of a business. When profit is the purpose, the organizational structures and levers-of-power evolve according to the purpose: profit. People are expendable.

There’s a reason arts organizations, churches, educational institutions,…are called not-for-profit. They serve a different purpose. The organizational structures and levers of power evolve according to the central purpose: service. The creation of art. Learning. Health. Feeding the hungry. Helping the victims of disaster. Worship. The people, usually not well-paid, are dedicated to the deeper organizational mission. Not profit. The people are not expendable. In fact, they are the keepers of the flame. They are very hard to come by.

The quickest way to kill a service organization is to apply the power-levers of business. The purpose dies. The good people – the keepers of the organizational heart – have to be fired, whipped into compliance, silenced, or forced to leave. It’s not rocket science. That process takes a few years.

It’s sometimes hard for us to make sense of what’s happening in our nation and world yet the same principles that apply to organizations also apply to countries. The purpose of healthcare is not profit. The purpose of education was never supposed to be profit. We currently have in our vernacular phrases like “predatory lending” – people making millions from students who believe the dream is only accessible through higher education. It’s the message embedded in our mythology. The levers of business have twisted our vision. Just as prisons should never be money makers, healthcare-as-a-business obliterates the purpose. It profits a few. It crushes the many.

Apples cannot be oranges. Make sense?

What’s happening in our nation makes perfect sense. Big business, regularly bailed out or given tax breaks to the tune of billions of dollars, is protected. No questions asked. Yet, try to correct a corrupt lending scheme, a successful (highly profitable) application of business levers to education, built on the backs of working people trying to go to school, and the “it-has-to-run-like-a-business” crowd will move heaven and earth to keep profit at the center of the mission. Our education system, once the best in the world, is spiraling. Ridiculous. It’s inevitable when protecting the interests of business supersedes serving the purpose.

We may find our way through, we might return to our senses, when we stop pretending that business is somehow sacred, that the making-of-money is moral and a proper north star for all things. It is not. It is great for some things. It is devastating, senseless, for the most important things.

read Kerri’s blogpost about SENSE

Dream [on Not So Flawed Wednesday]

When does a dream turn into a goal?

Lately, I’m having conversations that confuse me. Business thinking, engineer minds, make models for creation. Creativity plans as action templates and guides.

Screen writers make plans, too. Step outlines. The difference is in the process. A creative mind makes models and plans with full intent to throw them away. To discover the best story, their plan involves making space for the better idea. Open up by tossing the model. Clear the deck by shuffling the plan. Sketches and rough drafts. It’s a conversation with the muse. Muses are notoriously structure resistant until the story makes an audience sit forward. Movement first. Then, the structure begins.

The engineer mind works in the opposite direction. The dream must wear the mask of a goal or it is considered invalid. Too squishy. Construction begins immediately with targets and tasks. Order. It is, in fact, the same process as the creative mind, only it is less forgiving of space. It forces the muse to move. Time is of the essence. Structure first. Then movement. Efficiency is a tree with shallow roots.

It confuses me. Dreams do not wear ties or leather shoes, yet, scrape the blueprint and you’ll find a dream every time. Perspective requires stepping away from the canvas. Standing too close for too long and loss of vision is the result. Every time. It’s not a mystery or voodoo. It’s physics. Great ideas and idea-break-throughs happen in the shower or walking on the trail. A clear mind. A different focus creates space. Too tight thinking, too close in for too long, sucks energy.

Once upon a time I worked with organizations and educators. They also confused me. Squeezing the air out of their space they’d gasp, “We can’t breathe.” A little bit of space, some play, a refocus on the relationships was good medicine. Fresh air. Step back and see the painting. The point of perspective is to see. The secret: permission to remove the status games and need to be an authority and, for a moment, reconnect the players to their dream.

At the nucleus of every goal beats the wild heart of a dream.

read Kerri’s blog post about DREAM

Enter The Sanctuary [on Not So Flawed Wednesday]

This is an image of sanctuary. The back yard of dear friends, time spent together, taking precautions to be safe in a time of pandemic.

There’s more than one compromised immune system represented in this photograph. It is why we continue to meet outdoors. It is why, until we were vaccinated, we were careful to keep distance between us. How odd to honor the love of dear friends by inserting space between us. Our flip flops and sandals are stand-ins for a group selfie.

When our postal carrier came to the door to deliver a certified letter, she groused about the process for capturing the required signature, “We have to do this because of COVID,” she sneered, “even though there is no COVID.” We’ve learned not to push back on ignore-ance. I was reading about Brazil eclipsing the the over 500,000 deaths-mark when the doorbell rang. Kerri signed for the letter. She closed the door and we simply stared at each other. No words.

I delight in this photograph because, to me, it is slightly disorienting. If you had to guess which direction the photo was taken, you’d most likely guess blue. You’d be wrong. Perspective is just that – perspective. From my perspective, the photograph is upside-down. The photographer wears black flip flops.

We constantly locate ourselves in our stories. The location we choose is not passive or general. It is unique, dynamic. It gives us a point of view but does not afford us a lock on truth. Learning to question your unique perspective, to challenge your story-as-central, is an important growth step. It is maturation. Learning to question what you are told is an invaluable skill to develop.

As a lover of story, as a student of perspective, I am fascinated by the story-war raging in my nation. Politicians drape themselves in the flag, defending a violent insurrection on democracy, while demonizing and fearmongering BLM. Propaganda, hate-mongering and conspiracy theory is run amok and fueled by entertainment posing as news. Voter suppression laws, gerrymandering, stuffing the courts, all in the name of…what? The story of division. The dedicated maintenance of a half-story. A national story increasingly exposed as redacted. Why should a democracy work so hard to prevent a portion of its population from voting? To prevent its full history from being told? As we ask in the coaching world, “What’s underneath?”

Nations, like people, cannot grow until they look at the whole of their story, until all perspectives are voiced.

I’ve wandered back into the world of entrepreneurs and business. Each day I read or am shown the data on teamwork or the power of collaboration. The software-as-a-service world is dedicated to facilitating better communication, efficiency in sharing and collaborating, crossing disjointed platforms, and reaching into clouds where all are stronger as one than when in silos. I’m finding it intensely hopeful. Progress is calling us together. The economy is global as is the pandemic. We are in this together.

No one is healthy if all are not healthy. It’s the rule of the backyard, the honoring of dedicated friendship. My job is to protect you and yours is to protect me. It’s the story of the sandals and flip flops, the image of sanctuary, and, if not the yearning of this nation, it is the reality of this interconnected world.

read Kerri’s blog post about SANDALS

Mourn The Loss [on KS Friday]

last i saw you copy

28 years ago, on this day, Kerri’s older brother, Wayne, died of lung cancer. If you want to know how she feels about it, you need only listen to LAST I SAW YOU. Grief made utterly beautiful in its yearning.

It is the gift of the artist to transform, to turn the darkest day, the breaking heart, into something bearable. It is the gift of the artist to communicate what cannot be captured in language, to transport us, in a safe way, into and through the hurt so we might touch the unfathomable depth of love. It is the gift of the artist to open new pathways and possibilities, to guide communities into and through impossible conversations. To point the way to a new story, a new perspective growing from an old and ancient root.

In my mind it is the greatest loss when an artist turns against their artistry. The entire world loses on the day an artists says, “Why bother.” There’s no money in it. The artist loses most of all because they’ve bitten the poison in the American apple. They wither and die. Not everything is or should operate like a business. Education is not nor ever should be a business. Worship is not a business. Healthcare is not nor ever should be a business. Run them that way and the priorities flip. The greater is lost in the lesser. When making money becomes more important than health or care or spirit or the expansion of minds, we lose our way. We send our kids back to school during a pandemic to open the economy. Sacrificial lambs. Throw them into a volcano to make it rain.

What we value in this nation is abhorrent.

And then there is Kerri. What a gift. What a loss. She read today that someone is now making silverware out of old CDs. “Look,” she said, showing me the article. “We have a basement filled with CDs! Maybe we should have gone into the silverware business!” Proving to herself once again that her gift is less than worthless. Worth less gift. No business.

Great! I thought but did not say. A world filled with forks but void of your music. No one to lead us through the dark, no way to reach the truly beautiful.

“My paintings,” I said, feigning alliance, “are destined for a thrift store.” I’ve given up the fight with her (though, by this post you can see that I am a liar).

I continue to paint with no illusion about “sales” or “showing” or the other necessities of “business.” It’s for me, now. Transformation of dark to light can be selfish, too. Personal. After all, for me, it’s always been a spiritual path. Business necessities pale in the comparison.

If you want to know what I [and Wayne] feel about Kerri turning her back on her artistry, you need only listen to LAST I SAW YOU. Listen for the strings. It will break your heart.

 

LAST I SAW YOU is on the album THIS PART OF THE JOURNEY

 

read Kerri’s blog post about LAST I SAW YOU

 

ray of light WI website box copy

 

 

last i saw you/this part of the journey ©️ 1997 kerri sherwood

meditation ©️ 2015 david robinson

Name It Or Not [on DR Thursday]

David Robinson 4by4 copy 2

I sold this painting a long time ago. It’s a big piece, four feet by four feet. George Broderick sold it through his gallery in Portland, Oregon. The day we hung it in his space, he asked me what it was called. He was making a label for the painting with the title and price. I didn’t have an answer and said the first thing that came to me. “It’s called Four by Four,” I said. George wrinkled his brow.

True confessions: I’ve never been good at naming paintings. In fact, I used to resist it. I think a viewer should name the painting. I think a viewer does name the painting in the first moment they see it but then they dump their response when they read the label. But, reality has a way of setting in. As you might imagine, it nearly impossible to keep track of multiple paintings when they are all called Untitled.

For a while – a short while – I tried giving each untitled piece a number. Untitled 624. Untitled 29. “Cop out!” was the cry from friends and gallery staff. “What’s it called?” There was no mercy.

I was much more snarky then than I am now, I so I responded to the requirement of proper names by keeping a notebook of words and phrases that I liked. When a painting was being readied for a show I’d randomly pull a notation from the notebook and tack it to a painting. “There! A name!” That, too, was a ridiculous strategy. It confused everyone, including me. When it comes to tracking things, random associations are not very memorable and I’d inevitably lose the notation. I was constantly opening my notebook and renaming paintings. Plus, at openings, artists are always asked about the names they give to paintings and people were forever asking about a name/painting and I couldn’t remember which painting carried which random tag. More than once I stared blankly and stuttered until the uncomfortable patron moved on.

It has come as a great relief to me that Kerri actually likes to put names on my paintings. Nowadays, my foolproof naming strategy goes like this: “K.Dot, what would you call this painting?” And, without fail, she  always has a response.

“Why did you call this 4 x 4?” she just asked, hoping that the name would spark something to write about on her blog.

“I can’t remember,” I replied, lying outrageously. “What would you call it?” I asked.

She squinched up her face and studied it for a moment. “Slumber,” she said.

 

read Kerri’s blog post on 4 x 4

 

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snapchat website box copy

 

4 x 4/Slumber ©️ some date in the past and really who knows and who really cares?

Pivot [on Two Artists Tuesday]

Art In Me copy 3

I learned many things following Skip through the curious world of technology entrepreneurism. Peculiar terms like ‘incubator” and “accelerator,” once reserved for premature babies or the gas pedal in my car, were reassigned to ideas: ideas in need of nurturing or, more remarkable, ideas pumped up with steroids and released ravenous upon investors (who were also ravenous but more composed by virtue of their power position).

Among the most important lessons was this: despite the best incubation, even with warp speed acceleration, the best idea, the best product, was probably obsolete the day it hit the market. Someone, somewhere in the world, had already improved upon it. A better mousetrap has little or no shelf life. And so, I also added to my vocabulary a new understanding of the word ‘pivot.’ I love how similar an entrepreneur’s terminology is to a ballet dancer. Pivot, move, fluid, flow, swivel, turn, revolve. Keep your center. Keep your eyes on the spot or you will grow dizzy and fall. The spot is not the individual product, the single idea. It is the business spawned from the idea. It is the ongoing relationship with relevance/obsolescence.

Those in my age group are distinguished by our dance with obsolescence. Graphic designers, publishers, musicians, educators,…artists. We are distinct in having one foot in an analog world – I prefer easel and canvas to stylus and computer screen –  and the other foot in the digital tsunami. The art is innate. Relevance is another story entirely. Reinvention (another word for pivot) is a necessity. Entrepreneurs and artists are not so different.

After seeing our melange post on Surfing Uncertainty, Master Marsh  reflected that surfing uncertainty was more than a design, it was my credo. Horatio jested that I was either a dilettante-from-hell or a bodhisattva. I laughed. Illumination seems a bit out of my reach. I think technology makes dilettantes of us all!

if you'd like to see TWO ARTISTS copy

 

 

read Kerri’s blog post about ART ALREADY IN ME

 

www.kerrianddavid.com

 

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i was came into the world with art already in me ©️ 2016/2018 kerri sherwood & david robinson

 

There Is Wisdom In Dancing

TODAY’S FEATURED THOUGHT FOR HUMANS

There is wisdom in dancing

To restate an old notion: knowledge is not wisdom. And, often times, our reliance on knowledge blinds us to wisdom (for instance, passing a test has little or nothing to do with learning). My mentors taught me that the toughest thing in life to master is relationship. The reason: relationship is at the heart of everything we do whether we acknowledge it or not. Life IS a relationship. Education, business, art, spirituality, leadership, management, self love, economics, agriculture, kindness, gratitude… are all relationship skills. Wisdom is found in the fields beyond your thinking. Get onto the floor of life and dance.

TO GET TODAY’S FEATURED THOUGHT FOR HUMANS, GO HERE.

Sometimes It Takes More Than A Text

TODAY’S FEATURED IDEA FOR HUMANS

Sometimes It takes more than a text

In a recent post I wrote that we are often slaves to brevity. We want quick and easy answers to life’s big questions. Peter Block wrote that, in 30 years of consulting with businesses, he was routinely asked “How” but never asked “Why.” Relationship is at the heart of almost every big question (like leadership, management, marriage, self-love, the sacred,…) and, in relationship, there is no shorthand.

FOR TODAY’S FEATURED PRINT FOR HUMANS, GO HERE.

Serve

A painting from my archives. This one  sold in 2007.

A painting from my archives. This one was 4′ x 4′ and sold in 2007.

Jim asked a world-class question: When did customer service become a firewall against serving customers? If you’ve had to call about a mistake on a bill or to try to get some support from your insurance provider you’ll appreciate his question. How many buttons do you have to push to get to a person? How many levels of supervisor do you need to ascend to get to the person who has the authority to serve you?

What does it meant to serve?

Quinn once told me that the world was ruined with the advent of the salad bar. He was far sighted (and funny) and recognized that it might at first be attractive to build a salad your own way but the trade-off, the loss, would be much greater than the free-will-illusion that the salad bar provided. Service would become equated with efficiency; it would become a cost saving strategy. Quinn suggested that the “salad bar concept” would forever redefine the essential relationship of the business; it would reduce the word “customer” to something consumable for the business. In other words, it would no longer matter whether or not a customer was happy because there would always be someone else to sidle up to the salad bar. In a salad bar world, the word “service” would forever be subject to a strange ongoing cost/benefit analysis. The society would shift the emphasis from service to others to service to self. Do you remember, after the introduction of the ATM, having to pay a fee to your bank if you needed to talk to a teller? Serve yourself. Save time. Do you remember when the airlines started charging travelers for bringing luggage? Or recall the introduction of extra fees for extra legroom? It may seem as if we have product choice but Quinn would tell us that we are forever standing at a salad bar.

What does it mean to serve others?

Martin Prechtel writes that transcending self-interest to put your life in service to the greater communal interest is called maturity. In order for the community to thrive, to grow and renew, the members must be oriented toward serving something greater than their own individual need. Without this necessity of service the society descends to the bottom of Maslow’s hierarchy.

What does it mean to serve something greater than you own self-interest?

I’m preparing to go over seas and do a workshop on “team,” so I’m asking many questions of people who are trying to facilitate teams in organizations. “What’s the greatest challenge you face?” I ask. The response is universal: trying to get employees invested in something other than their own personal gain. In my mind I can hear Quinn laughing; he’d call this  salad-bar-blowback. When customers become consumable, employees also become consumable. The essential relationship in business, the one it has with its customers, is merely a reflection of the relationship it has within itself. Vested action is not something that can be manufactured. One must care in order to be invested. Vested action is the blossom of service to others.

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SeaTac airport. 5:30 am. I’m sitting in the atrium holding coffee with both hands, staring into the void waiting for consciousness to catch up with my body or at least to know that my heart is beating enough to sustain life. I am not alone in my stupor though my stupor is decidedly less active than the stupor practiced by others. There is a different dull hum of voices in the morning; luggage wheels click over tile at a slightly slower rate, setting a tempo for the morning rush.

There are more business folk than families at this obscene hour. If I were a farmer I’d fly at this time of day and I’d move through the airport as if it were one of my fields. Slow, respectful. Business travelers have forgotten their inner farmer and walk with a deliberate goal in mind: get “there.” Even at this early hour and in their pre-coffee diminished capacity, they move with a studied determination. Click, click, click. No time to waste. A plane to catch. A sale to close. A deal to make. Ten minute rest interval. A trip to the gym. A light meal. Most have heads down and are answering emails as they move with intention to their portal.

Don’t get me wrong. I love business people. I work with business people. They live in a different culture than I do. They play by a different set of rules; they hire me because my rules are different and so I can see what they cannot. For instance, I do not believe that “time is money;” were we living in the industrial age that might still be true but it was an antiquated notion before my parents were born. I’m certain that “relationship is money,” that the path to efficiency is to slow down and not speed up (I can prove it). From my vantage point the prerequisite for success is cooperation, not competition. Cooperation is an infinite game and competition is finite; competition can live within cooperation, but not the other way around. I’ve learned from famous consultants that the only real purpose of a business is to serve a customer – that is cold language until you realize that the verb is “to serve” and “customer” is an antiseptic word for “human being.” Do you want to succeed in business: serve a human being. Serve lots of them. Focus on what you bring to them and not what you can get from them.

As I contemplate another cup of coffee (oh, okay…if I have to…) I want to whisper to the morning sprinters, “Markets are made-up just as are economies; they are constructs and not forces of nature; we make the rules, we thrive or suffer according to the world we make up. Let’s play a different game. Let’s practice health. Slow down. Live today. Take a look around: you are surrounded by those you serve.