It’s taken some time but Kerri has, at last, taught me a hard-to-learn-lesson: when I am to listen versus when I am to listen and give voice to a thought (sometimes known as “Offer advice”).
The challenge: the cues are not readily apparent. To misread the cue is to unleash certain havoc.
This, in a nutshell, is what I’ve learned: In 100% of the cases, listen and nod. Say nothing that is not the verbal equivalent of a nod. These moments that seem-to-my-eyes like problems-to-be-solved are never what they appear.
Boil the nutshell down to its essence: nothing needs solving. There are no solutions required so don’t offer any. There are only four words that are universally useful. It. Will. Be. Okay. (variation: We. Can. Do. It) (Bonus word: Together).
Now, if only I’d remember my hard-learned-lesson when I most need it. Remembering is not so easy.
read Kerri’s blogpost about ZEN-GEN!
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