Dial Three Numbers [on Not So Flawed Wednesday]

Last month, when the car across the street blew up, there was general pandemonium until the fire department arrived. In a few moments, order was restored. People, myself included, who only moments before had been running around in panic, gathered at the end of our driveway and watched the methodical dousing of the fire. Tragedy turned to block party the minute the men and women of the fire and police departments took charge. We transitioned from unsafe to secure, in a heartbeat, from “I don’t know what to do,” to, “I’m so glad they know what to do”. Neighbors chatted. Speculated. We shared tales of the explosion. We compared notes while the people who know what to do put out the fire and cleaned up the mess.

We take for granted the security we enjoy. In the back of my mind, I know that dialing three simple numbers into the phone will summon people who know what to do.

We awoke in the middle of the night to the sound of our basement carbon monoxide alarms blaring. We turned on the lights but something was dreadfully wrong. It was as if the entire house was on a dimmer switch: there was light but it was very dim. And then we heard a buzzing sound in the ceiling. And then the smell of hot electric wires filled the room.

We dialed three simple numbers. In a panic, we put the dog, our bag with important papers, and the computers into the car.

And then, the people who know what to do arrived with their red lights ablaze. They calmly came in the house. They searched every square inch of our home with heat sensing technology. They pinpointed the source of the buzz and the burning smell. It was not yet dire but could have been bad had we not been awakened by the alarms. Within minutes of their arrival, our fear dissipated. Problems were identified. Safety was secured. Advice given.

We were safe. We dialed three simple numbers and help was on the way.

read Kerri’s blog post about FIRE ENGINES

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