Spare A Moment

765. Join me in inspiring truly powerful people. Each day I will add a new thought, story or idea to support your quest and mine.

Once while in Bali I watched a rooster pick a fight with itself. The rooster saw his reflection in a big screen television and prepared for battle. I thought of that rooster today when I watched a woman screaming at her reflection in a storefront window. She was picking a fight with herself. She pointed at her reflection, shouted profanities, lunged forward and dropped back in a defensive posture when her adversary seemed to lunge at her.

It seems like a sad and lonely image unless you consider how often we wage war within ourselves. The woman at the window was simply expressing outwardly what was happening internally. If we did that, if we gave expression to the internal separations and subsequent battles, we’d be called crazy. The woman at the window lacked an editor. Her desperation was hidden no more. In a sense, she was more authentic than those of us who gave her a wide berth. Without an editor she was dangerous. None of us wanted to be mistaken for her reflection.

After help arrived for the woman I continued across town watching the many things we do for attention. Isn’t that what the woman wanted from her reflection? Wasn’t she looking for someone – internal or externally – to pay attention, to afford her a kindness? The young people raising money for the ACLU asked if I had a moment. The man carrying the large sign that read “How Do You Know Jesus” asked me if I had a moment. The woman who wanted some change started the conversation by saying, “Sir, do you have a moment?”

Everyone wants a moment. Everyone wants to be heard. In a city, with so many sounds and billboards and buses and sirens and people, people everywhere wanting, wanting, wanting change, a signature, a kindness, a bus, a convert or a clear path, it is no wonder that we have so few moments to give. I can only hope, that if I am someday staring at my reflection in a window, that I have kind words to say to myself rather than a fight to pick. I hope that I offer my reflection one of my precious few moments and ask, “What do you need to say. I’m all ears.” I’ll be okay if I’ve learned to stop and listen.

Click, Click, Click

667. Join me in inspiring truly powerful people. Each day I will add a new thought, story or idea to support your quest and mine.

SeaTac airport. 5:30 am. I’m sitting in the atrium holding coffee with both hands, staring into the void waiting for consciousness to catch up with my body or at least to know that my heart is beating enough to sustain life. I am not alone in my stupor though my stupor is decidedly less active than the stupor practiced by others. There is a different dull hum of voices in the morning; luggage wheels click over tile at a slightly slower rate, setting a tempo for the morning rush.

There are more business folk than families at this obscene hour. If I were a farmer I’d fly at this time of day and I’d move through the airport as if it were one of my fields. Slow, respectful. Business travelers have forgotten their inner farmer and walk with a deliberate goal in mind: get “there.” Even at this early hour and in their pre-coffee diminished capacity, they move with a studied determination. Click, click, click. No time to waste. A plane to catch. A sale to close. A deal to make. Ten minute rest interval. A trip to the gym. A light meal. Most have heads down and are answering emails as they move with intention to their portal.

Don’t get me wrong. I love business people. I work with business people. They live in a different culture than I do. They play by a different set of rules; they hire me because my rules are different and so I can see what they cannot. For instance, I do not believe that “time is money;” were we living in the industrial age that might still be true but it was an antiquated notion before my parents were born. I’m certain that “relationship is money,” that the path to efficiency is to slow down and not speed up (I can prove it). From my vantage point the prerequisite for success is cooperation, not competition. Cooperation is an infinite game and competition is finite; competition can live within cooperation, but not the other way around. I’ve learned from famous consultants that the only real purpose of a business is to serve a customer – that is cold language until you realize that the verb is “to serve” and “customer” is an antiseptic word for “human being.” Do you want to succeed in business: serve a human being. Serve lots of them. Focus on what you bring to them and not what you can get from them.

As I contemplate another cup of coffee (oh, okay…if I have to…) I want to whisper to the morning sprinters, “Markets are made-up just as are economies; they are constructs and not forces of nature; we make the rules, we thrive or suffer according to the world we make up. Let’s play a different game. Let’s practice health. Slow down. Live today. Take a look around: you are surrounded by those you serve.